CUSTOMER SUCCESS STORIES

From Local to Global: How JBA Digitizes Jeju Exports with Tridge

Author
Team Tridge
DATE
December 18, 2025
4 min read

Introduction

Jeju Island is known for its pristine environment and unique natural resources. However, for local SMEs, translating this local heritage into a global brand story is a significant challenge. The Jeju Business Agency (JBA) recognized that traditional export support was no longer enough. By partnering with Tridge to launch the Jeju Pavilion, JBA is now digitally transforming how Jeju’s "Green Food Tech" reaches the world.

At a Glance: Jeju Business Agency (JBA)

  • Organization: Jeju Business Agency (JBA)
  • Region: South Korea (Jeju Island)
  • Industry: Government Agency / Food & Agriculture
  • Goal: Global Branding & SME Export Support
  • Key Solution: Tridge Pavilion & Data-Driven Marketing

About the Customer

The Jeju Business Agency (JBA) was established to promote the growth and competitiveness of SMEs in Jeju. Its mission is to connect Jeju's unique natural heritage and clean production environment with global opportunities. JBA aims to build Jeju into a trusted brand origin worldwide, strengthening the island's identity as a sustainable and innovative food hub.

The Challenge: Overcoming Physical Boundaries

For many Jeju food companies, the journey to global markets has been fraught with difficulties. Most are at the early stages of export and lack the resources for large-scale international promotion.

"While Jeju is well-known domestically, overseas buyers still need to familiarize themselves with Jeju-origin products," explains Yeonhee Jang, Head of the Export Promotion Team at JBA. "This presents an initial barrier to global market entry."

Furthermore, traditional offline support programs faced limitations:

  • Scalability: Trade fairs and roadshows could not reach buyers in dozens of countries simultaneously.
  • Measurability: It was difficult to measure ROI or gain real-time data on buyer interest through offline-only methods.

JBA realized that to scale, they needed a digital-first solution that combined branding, buyer discovery, and measurable export outcomes.

Jeju Hallabong NFC Juice from Biojeju Co., Ltd.

The Solution: A Digital Home for 'Green Food Tech'

JBA partnered with Tridge to create the Jeju Pavilion, a premium digital showcase aligned with Jeju’s "Green Food Tech" strategy.

"We recognize Tridge not just as a platform, but as a partner offering a comprehensive, data-driven export marketing model," Jang notes.

The Pavilion solves the branding challenge for SMEs by showcasing not just products, but the stories behind them—Jeju’s citrus heritage, Haenyeo diver culture, and clean nature.

How the Pavilion Connects Buyers and Suppliers:

  • For Suppliers: It acts as a "digital seal" for their brand story, reducing marketing costs and providing instant visibility to vetted buyers.
  • For Buyers: It serves as a trusted sourcing hub with transparent data on certifications, harvest calendars, and packaging, shortening the sourcing cycle.

“SMEs need nice packaging and branding that can set them apart. Tridge Pavilion incorporates the branding and marketing components that our companies need to compete globally from day one.”

— Yeonhee Jang, Head of Export Promotion Team, Jeju Business Agency (JBA)

Yeonhee Jang, Head of Export Promotion Team, Jeju Business Agency (JBA)

Watch the Full Story

Hear directly from Yeonhee Jang on how JBA is leveraging data and digital platforms to drive Jeju's global export growth.

Outcomes: Heritage Meets Innovation

The partnership is already delivering results. Currently, 10 Jeju food companies—spanning fresh produce (citrus), processed foods (fish cakes), and health products—are onboarded.

The digital transformation allows small producers to stand alongside larger players, giving them equal visibility to a global audience. The storytelling elements are resonating strongly with international buyers, proving that local heritage has global appeal.

JBA’s Future Goals with Tridge:

  • 2025 Target: Develop 50 Jeju food companies achieving over 5 billion KRW in annual sales.
  • 2029 Vision: Achieve $50 million USD in exports.

The dedicated Jeju Pavilion on Tridge

Conclusion

The collaboration between JBA and Tridge represents a major step forward in Jeju’s digital transformation. By moving beyond traditional support and embracing data-driven intelligence, JBA is ensuring that Jeju’s companies become more competitive, sustainable, and globally recognized.

“Together, Tridge and Jeju Business Agency are opening a new chapter for Jeju’s food industry — where heritage meets innovation, and local stories become global success.”

— Yeonhee Jang

Explore Jeju’s Best Products

Interested in sourcing from Jeju’s pristine environment? Visit the Jeju Pavilion on Tridge today.

Explore the Jeju Pavilion 🍊

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